Access & site details
Identify the building contact, service lift arrangements, loading access and any induction process.
Record site access →STRATA & BUSINESS
One building.
Many moving parts.
Shared services and busy premises need more than a description of the fault. A useful brief also explains access, authority and the impact on people.
Authority & approval
Know who can approve an inspection, what requires a separate quote and where invoices should go.
Prepare approval details →Communication & records
Keep a record of affected areas, previous job reports and the people who need updates.
Create a shareable brief →FOR STRATA & PROPERTY MANAGERS
Make the handover easier.
Record the lot or common area involved without assuming who must pay. Confirm responsibility with the authorised manager and relevant records before commissioning work.
- Describe the location
Apartment, common area, plant room or another part of the site.
- Identify the point of contact
Use an authorised building or strata contact for access and approvals.
- Agree the inspection scope
Separate investigation, proposed repair and any follow-up work in the written brief.
BUSINESS & HOSPITALITY
Plan around
the working day.
Share trading hours, restricted work windows, affected facilities and any known operational constraints. Your provider can assess the job and discuss an appropriate sequence.
For kitchens and sites with trade wastewater, record the equipment involved and existing service documentation. Technical and regulatory requirements must be confirmed with the appropriate provider and authority.
Prepare a site brief →